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CRM Integrity & Business Flows
Maintaining CRM integrity and business flows is critical to ensure that the data stored in the CRM system is accurate and up-to-date, and that the business processes are running smoothly.
Steps taken by Artisan to ensure CRM integrity and business flows:
- Data validation: Implement data validation rules to ensure that the data entered into the CRM system is accurate and complete. This can include checks for missing data, duplicate records, and invalid data.
- Data governance: Develop and implement data governance policies and procedures to ensure that the data in the CRM system is accurate, consistent, and compliant with organizational policies and regulations.
- Data backup: Regularly back up the data in the CRM system to ensure that it can be restored in the event of data loss or system failure.
- Data integration: Integrate CRM with other systems, such as accounting and inventory systems, to ensure data is accurate and up-to-date.
- User training: Provide training on proper use of CRM to maintain Data Integrity. Data Entry, Data Validation, and Data Governance.
- Regular audit: Regularly audit the data in the CRM system to identify and correct any errors or inconsistencies.
- Process Automation: Automate repetitive tasks and processes in the CRM system to improve efficiency and reduce the risk of errors.
- Access control: Implement access control to ensure that only authorized users can access and update data in the CRM system.
Reference Article: High Velocity Task Driven CRM Workflow – LinkedIn Article by Douglas Suvalle
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